Carers Victoria is offering self-paced, online learning on a range of topics related to carers.
Designed to strengthen your understanding of how to engage with carers in your role, these offerings are free and accessible at a time that suits you.
Carers Victoria is offering self-paced, online learning on a range of topics related to carers. Designed to strengthen your understanding of how to engage with carers in your role, these offerings are free and accessible at a time that suits you.
Description: This course is about engaging your workforce, attracting and retaining carers, and explores key data related to carers in the aged care workforce and what is needed to assist them to thrive at work. It is designed to build understanding of the benefits of supporting carers in the workplace through explorations of practical resources and proven strategies.
Why do the course? Australia depends on a strong, sustainable aged care workforce to meet the needs of its growing older population. This course provides information and practical strategies to help you retain unpaid carers in your workforce and attract carers to future roles.
Who is the course for? Aged Care providers, community service organisations who engage with carers and organisations who are seeking to make their workplaces more carer inclusive.
Hear what others have said to decide if it is for you.
"Unpaid carers bring valuable skills and experience to the aged care sector. This course provides sector professionals with practical strategies to retain and attract carers, supporting a stronger and more sustainable workforce for the future."
How long will it take? Approximately 30 minutes
To learn more about being a carer inclusive workplace, we recommend the federal Carer Inclusive Workplace Initiative
To support the video, please find a relevant FAQ resource.
To support the carers in your service, please find the handout of useful supports and benefits to refer to.
These resources have been developed with the support of the Australian Government Department of Health and Aged Care.
Or scan the QR code
This short introductory course explores carer inclusive language and what to avoid. Interactive learning activities throughout provide an opportunity to check your existing knowledge and expand your thinking.
You will learn about appropriate language to use when referring to carers and the caring role.
Why do the course? Carer inclusive language is essential because it ensures unpaid carers are recognised, respected and supported. Carers tell us that when considered language is used, they are more likely to engage.
Who is the course for? Staff across the health, community, public and education sectors who are new to working with carers or are seeking to refresh their knowledge.
Please note that this content will not be new to participants of the ‘Becoming carer aware’ online workshop 2025. However, you are encouraged to complete this course to consolidate your learning.
Hear what others have said to decide if it is for you.
“Language and how we use language changes all the time. It is a really great reminder of how important using correct language empowers carers.”
“I admit I had not thought about this [carer language] in quite this way… Making intentional language choices to describe carers and caring is so important in my role as a support worker.”
How long will it take? Approximately 15 minutes
How to take the course?
Or scan the QR code below.
To learn more about being a carer inclusive workplace, we recommend the federal Carer-Inclusive Workplace Initiative.
To support the video, please find a relevant FAQ resource.
To support the carers in your service, please find this handout of useful supports and benefits to refer to.
These resources have been developed with the support of the Australian Government, Department of Health and Aged Care.
