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Aged care providers

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Carers Victoria sector impact for aged care providers

As part of your job role, do you engage with unpaid carers that support a family member or friend? 

Carers Victoria provides support to organisations and staff working under the Commonwealth Home Support Programme (CHSP). With significant aged care reform, it is important to understand the role of people who provide informal support to clients in your program. The focus is on understanding unpaid carers in our community, exploring their issues and experience and avenues for support services. 

Two women are sitting at a table in a brightly lit office. One, wearing a denim shirt and glasses, smiles and clasps her hands. The other, with short gray hair, faces her and listens attentively. A whiteboard is visible in the background.

Information and resources

Carers Victoria offers workshops to better understand carers, including tailored workshops to your organisation. For information about the aged care reforms please see the following key links: 

This service is supported by the Australian Government. For information about how we can support you please contact us. 

Aged care hub

Carers Victoria has worked with Carers NSW to develop a range of resources for CHSP Providers. 

These can be found on the Aged Care Hub on the Carers NSW website. 

Engaging your workforce to attract and retain carers

To learn more about being a carer inclusive workplace, we recommend the federal  Carer-Inclusive Workplace Initiative. 

For advice and support for Commonwealth Home Support Programme and Aged Care Providers, please refer to this  FAQ resource. 

To support the carers in your service, please find this handout of useful supports and benefits to refer to. 

These resources have been developed with the support of the Australian Government, Department of Health and Aged Care. 

Find out how to become an accredited organisation that supports staff with caring responsibilities here.

Education opportunities

Workshops

To understand more about unpaid carers in our community, Carers Victoria provides a one-hour workshop designed to strengthen awareness of carers, supports and services. We can also tailor this workshop to your staff / organisation’s needs. For more information please email our Sector Engagement team.

 e-learning

Carers Victoria offers free, self-paced e-learning to help you better understand and engage with carers in your role. Our short courses can be completed at a time that suits you. Explore what's available below.

Build your awareness of carer-inclusive language with this short e-learning, offering practical guidance for respectful and inclusive communication.
Take me to the courses

A short course to help aged care organisations improve carer inclusivity, using workforce data and practical strategies to support unpaid carers at work.
Take me to the courses

If your organisation supports or refers carers to carer support groups, please share two e-learning opportunities with them and your networks.
Take me to the courses

Support our carer community

Your financial contribution will help us provide direct assistance to carers and advance the understanding of Victoria’s unpaid carers.
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